[Resolved]  Hindustan Petroleum Gas — non-delivery of gas cylinder

Dear Sir and all concerned at H P Gas ,Patna, Bihar

IT IS TO BRING TO YOUR KIND NOTICE THAT OUR DEALER FOR H.P.GAS M/s PATLIPUTRA AGENCY IS NOT SUPPLYING COOKING GAS TO US IN SPITE OF OUR REPEATED REQUEST.

I have done booking for gas with them on 5/12/09 and my serial no .given to me on phone was 994. we kept on waiting and a day came we were in deep trouble for cooking gas and after a herculian effort i could contact the dealer on mobile no.[protected].
He told me that the vendor is not available with them for next 2/3 days. my repeated request and explanation of our condition did'nt influence him and courageously i was not sopplied the gas cylinder till date.

sir, each o[censored]s is a customer some time at some counter and that time he/she seeks the best services. is'nt it?
sir, how u can justify that each and every time THE CUSTOMER has to make umpteen no . of calls to your gas dealer for want of gas! sir , why not the whole LOGISTIC EXERCISE FOR TROUBLE FREE SERVICES IS ARRANGED BY YOU OR THE MINISTRY A FRESH?
CAN'T IT BE THAT THE CUSTOMER OF THE COOKING GAS -on which a family depends--IS MADE KNOWN OF THE EXPECTED TIME OF ARRIVAL OF GAS CYLINDER AT THEIR DOORSTEP? as the Traffic Signal or Telephone or various other services.

well, it is to request you to please take necessary notice of this complaint and oblize.please let me know ,by which time i will be able to receive the cooking gas.

thanking u and loking forward for your immediate action,

sincerely,
Rama nath srivastava,

CONSUMER NO.607858,
new patliputra,
patna-800013