[Resolved] Hindustan Petroleum Gas — SUPPLY O[censored]NDERWEIGHT GAS CYLINDERS AT HOME DELIVERY

[Resolved] Hindustan Petroleum Gas — SUPPLY O[censored]NDERWEIGHT GAS CYLINDERS AT HOME DELIVERY

V vinod.patki from Delhi, Delhi

I AM UNABLE TO GET DOMESTIC LPG CYLINDER HOME DELIVERY FROM M/S ROOPA GAS AGENCY BHOPAL FOR WHICH I TRY ON TELEPHONE BUT THIS IS ALWAYS KEPT ON CRADLE AND REMAIN ENGAGED. AFTER LONG TIME I COULD REGISTER BOOKING FOR TWO DOMESTIC CONNECTIONS AT SR.5505 AND 5506. GOD KNOWS WHEN I WILL GET CYLINDER AS TWO WEEKS PASSED FOR THEIR ASSURANCE TO SEND CYLINDER. AT PRESENT THERE IS CHAOS AT BHOPAL FOR SUPPLY OF CYLINDERS AS PEOPLE USE LPG CYLINDERS TO RUN VEHICLES AND STAFF OF DEALERS DRAIN OUT THE GAS FOR CARS AND SEND UNDERWEIGHT CYLINDERS. RECENTLY ON 13TH JAN THE FELLOW SUPPLIED ONE CYLINDER. PRIMA FACIE IT APPEARED LIGHTER IN WEIGHT ALTHOUGH DIFFICULT TO PROVE BUT IT ENDED ON 28TH EVENING IN JUST 14 DAYS FOR TWO PERSONS KITCHEN. NO BOOKING SLIP NO RECEIPT NO RECORD IN BOOK IS PROVIDED BY DEALER M/S ROOPA GAS AGENCY BHOPAL. I SEEK STRINGENT ACTION. Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

faisal

from Ratlam, Madhya Pradesh

I m having a same proble. i have been trying since long but Roopa Gas (BHOPAL) no[protected] is always busy. i m so fed up with it. Please take action.

MOHANDAS P UDUPA

from Chennai, Tamil Nadu

YES... I AGREE WITH THIS COMPLAINT... HERE IN BANGALORE ALSO SAME THING & DELIVERY BOYS INVOLVED IN THIS DEAL. THEY USE TO SUPPLY CYLINDERS TO SMALL AND MEDIUM HOTEL OUTLETS AND CAR OWNERS ETC., AND PROVIDING UNDER WEIGHT CYLINDERS TO CONSUMERS. IN SOME OTHER CASE DIRECT GAS AGENCY PEOPLE ALSO INVOLVED THIS SCAM. THERE IS NO VALUE FOR OUR COMPLAINT, IF WE GIVE COMPLAINT WITH AGENCY.THEREFORE I KINDLY REQUEST WITH HP TO TAKE CUSTOMER COMPLAINT IN SERIOUS MODE AND PROVIDE JUSTICE TO CONSUMERS.

ajeetrajani

from Bhopal, Madhya Pradesh

sir i have same complaint about transfer.
MY Consumer No. is 609043

sir. i have tried contineously last three months & many time request to transfer my connection to ROOPA GAS AGENCY BHOPAL for my sister Mrs meera bai rajani.which is documents are completed. but they dont give me response & not accepting my request & also force to return..& always they saying that sattionery not available.."I want to know what kind of this stationery" for that they cant understand our Value of time. today i tried again but agin they said come on 10th septumber...& before this they called to come on 27th..now i cant understand is this right behaviour to costumers for Roopa Gas...afterall i am Reputed Businesman & how much time i'll spend on this kind of little process. thanx please help.

my contact no.[protected]