Hindustan Petroleum Petrol — The dealer dupes filling less quantity of petrol

Address:

Shimoga, Karnataka

On 8th October 2011 I went to UDAYA SERVICE STATION, B H ROAD, SHIMOGA (Tel: 20395).
I told the attendant to fill 30 ltrs of petrol. I repeated this in Kannada, English and Hindi also.
The attendant did not key in anything and did not tell me to confirm the ZERO setting, but started the pump which stopped at the meter showing 3 ltrs.
This is the modus-operandi which many of the petrol pumps use to dupe the customers.

When I asked the attendant on why he stopped at 3 ltr mark when I wanted 30 ltrs to be filled, he told that the pump automatically stopped.
Since I know about this way of their duping, I went to the Manager to lodge the compliant.
But to my surprise, the manager was indifferent and told that he will fill the remaining 27 ltrs.
This amply proves that the pump management is hands-in-gloves in duping the customers.

Later, I demanded, I want 30 ltrs to be filled, they obliged. But to my shock, later on I realized that (after traveling @12 kms) the petrol indicator is still not showing 30 ltrs of petrol full.

I really do not know whether the HP management knows about this and really interested to take any actions on the dealers who dupe the customers.
Hence I request all the readers to be aware of this malpractice. Never go to the above mentioned petrol pump.

Rajesh Hoskote
[protected]