[Resolved] Hindware — Commode seat broken | |
I bought a Hindware italian collection commode from Calicut 18 months ago. This was used in the bathroom in my calicut house and i work in Bangalore. Please note that i use this bathroom only when i go to calicut once in 3 months. which means i hardly used the commode. I went to calicut on Feb 16th and while i was in the bathroom - placed one feet on the seat cover to lather the same and the next thing i know is that its broken. I registered a complaint with hindware and they are saying its not covered under warranty and i have to pay 2800 rupees for a seat cover!!! I tried explaining to them that this is a manufacturing defect and that's the reason it broke so easily. I tried contacting their regional office also but no use. please help..im more than ready to provide you any info regarding this issue, i need justice! Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
4 Comments | |
Comments
wc cover is come out its need to fix again.
Reply
i too have the same model and the ceat cover i have not bought of italian only hardly one and half year ago i bought it, the screw metal got so rusted that it broke the screw and the plastic on which it i to be monted the metal should have been brass it would not have broken because of rust i am my self an indutrylist if you say i can develope the same that will last for life time. now they say to buy the hole ceat cover we cannot give the part of it. come on man spend Rs 2700 for what i had paid such a good amount.your company should contact me and replace the same. regards rohit wadhawan
I had installed Hindware wc oval shaped one year back, don, t know which model no.. Now, the seat cover is broken and I need to get it changed. After searching at all places in Lucknow, I have still to find it and get it replaced. Kindly guide as to how it will be changed. Thanks
Shakti Sachdeva C-635 Indiranagar, Lucknow
Shakti Sachdeva C-635 Indiranagar, Lucknow
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3rd Floor, NH-8, Park Centra, Unit No 301& 302, Jal Vayu Vihar, Sector 30, Gurgaon, Haryana, India - 122003