[Resolved]  Hindware — Replacement of Wash Basin

Address:

Mumbai Suburban, Maharashtra

Dear Sir,

I would like to inform you that we have purchased a wash basin from your dealer in dahisar east
Details as mentioned below :

Blamont : Catalogue No. (10073)
Product Description
Over Counter Basins Features Oval shape for contemporary bathroom
Products Size (CM) 65x48cm
Hindware Art
Amount : Rs. 5685

Purchased from : Arihant's Dahisar East , Near Highway opo : Gokul anand hotel
Adinath Bathfit Ltd
Booked on : 19/02/2011
Delivered at Residence : 22/02/2011
Paid : Full amount

Our Grievance is that the above selected Wash basin is not fitting in our small bathroom. We have approached the dealer for a exchange in size. But as informed by the dealer, the company is not ready to exchange.
Looking at our requirement the above mentioned wash basin will be of no use and also very costly.

Please consider our request and arrange to exchange with other smaller size wash basin which will suffice our requirement.

If the same request is considered we personally will come to your place and deliver the old wash basin and select the new option which will be available.

As our work is held up for last 3 days and also we have incurred lot of expenses on labor.

Please tell us the place and time when you are ready to exchange.

Early reply from your side is expected urgently


Note: we have ordered Hindware WC also ordered for Flush tank for WC : hindware which is not yet delivered as promised by the dealer (Arihant). Dealer had received a flush tank which was defective and the dealer told us that he will replace once he get the new one. if the tank can be replaced why not the wash basin which is not fitting our requirements