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Hindware - Poor Service of Products after purchase

 
3 Reviews
User
  G.K Saigal on Jan 17, 2012
Hello,

With reference to above , unfortunately I purchased some products of kitchen appliances manufactured by your company under the false promise of your distributor M/S Rayco Kitchenware, Nakoder Road , Jalandhar.

For the last 6 months I logged my complaints regarding Hob and Built-in oven to your distributor and Mr. Anil Kumar mechanic (Ph No. 9888131435) who never use to pick up the phone , under those circumstances I am unable to understand that where should I lodge my complaints enabling me to get my appliances repaired.

Ultimately I tried to bother you to intervene in this matter and help me in solving my problem, otherwise I shall be left with no alternative to go to the Customer Forum and also go to the local media as well.



Hoping for favourable action.
Complaint comments 2 Comments     Updated:
Resolve this Complaint  

Comments

N Jan 18, 2012 by
User
ritika bajaj  
 
Dear Sir / Madam,

We are in receipt of your complaint and without any prejudice regret for the inconveinence caused at your end...

We would request you to kinldy share your complete address, contact details at below given addres so as to enusre the resolution at the earliest.

customercare@hindware.co.in or at ritika@hindware.co.in

Contact No. :- 0124-4779267

thanking you

for M/s HSIL Ltd


Ritika Bajaj
(Customer Relations)
N Jan 19, 2012 by
User
ritika bajaj  
 
Dear Valued Customer,

Greetings from Hindware Service Team.

This is in reference to your complaint posted on 17 Jan 2012.We would like to inform you that complaint has been resolved.We hope
that we have been able to resolve your concern to your satisfaction.However in case you need further assistance you can mail us at

customercare@hindware.co.in

Contact No:0124-4779267

Thanks and Regards
Ritika Bajaj
(Customer Relations)

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    Hindware - Poor Service of Products after purchase