[Resolved]  Hitachi 3 Door Refrigerator — faulty refrigerator

Address:

Jamnagar, Gujarat

I bought a 3 door hitachi refrigerator model R-S31SVND. From day one, there has been very poor cooling of freezer. The ice cream melts often. I must called hitachi 50 times and wrote 20 emails - but the response has been poor.
Hitachi took back the fridge and did some repairs - but the problem remained.
Now they have stopped responding.

Whole approach of hitachi has been pathetic and they simple refuse to beleive that their product is defective. I am an engineer myself, and I have pinpointed the problems - but no avail

regards
commander Vaid