[Resolved]  Hitachi AC — BAD QUALITY AND NO AFTER SALES SERVICE

Address:North Delhi, Delhi

We have bought 2 Hitachi AC from Hindustan Refridgerations, Daryaganj, NEW DELHI about one and half years back.

Now this summer season, when I started them, BOTH THE ACs ARE NOT IN WORKING CONDITION, one is making too much noise and other is not giving proper cooling.

When I lodged a complaint at Hitachi, they have given us assurance of service within 48 hours, but more than a week has been passed and nobody has attended the complaint.

We also have O-General ACs which are about 3 years older than above Hitachi ACs, but O General ACs are performing very good without any need of service from past 4.5 years.

SO....NEVER BUY HITACHI AC......
ALWAYS GO FOR O.GENERAL...
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hitachi Home & Life Solutions India [HHLI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    1529
    Pending
    0
    Resolved
    927
    Hitachi Home & Life Solutions India [HHLI] Phone
    +91 27 6427 7571 [Head Office]
    +91 11​ 2271 7161 [Corp Office]
    +91 11 2271 7163 [Corp Office]
    Hitachi Home & Life Solutions India [HHLI] Address
    10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
    View all Hitachi Home & Life Solutions India [HHLI] contact information