[Resolved] Hitachi Air - Conditioner — making lot of noise through assured noiseless | |
I have purchased hitachi air-conditioner in Aug.2008 and was in little use during last season due to cool weather conditions. This year when I used the airconditioner has been making a lot of noise for which i was assured that Hitachi is the best in noiseless air-conditioners. though one dry service was made by the service centre and other time they checked andjust told that everything is alright.I went to Utility Services at Sec 35-B Chandigarh personally informing about the noise and also cooling from whom i had purchased and who has assured me for best after purchase services, but the request have no effect on them. I REQUEST THE HIGHER AUTHORITY OF HITACHI TO INSTRUCT THE SERVICE CENTRE AT CHANDIGARH TO DO PROPER SERVICING. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
3 Comments | |
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+91 27 6427 7571 [Head Office]
+91 11 2271 7161 [Corp Office]
+91 11 2271 7163 [Corp Office]
10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
My issue
A 1.5 tonne was supplied to me by one Vishwa Enterprises on 12.05.2009, tried to get it installed on 15.05.2009 however the same was installed on 23.05.2009 by a totally untrained person. AC was not working since it had no Gas, also confirmed by the person who came to install the same. Supplier took the issue lightly. A complaint was made to HItachi on 23.05.2009 and thier service person arrived on 24.05.2009 certifying there is no GAS and Hitachi should replace. Suplier was unconcerned ready to fill the Gas but no replacement (wanted me to read an open book or have a second wife) as well as Hitachi, after much follow-up, a replacement was sent on 20.06.2009, to the surprise that it was a repaired AC, worse then waht I got it, could not be installed/replaced. Would Hitachi be able to compensate me for the Summer I am facing since 12.05.2009 without AC. HAHAHA.
Since all efforts are lost and 40 days patience is enough, I would be sending a "BEWARE OF HITACHI MESSAGE" to minimum 25000 e-mail IDs of my Company officers across India and also see that Hitachi is banned for future supplies in my company as well as the supplier Vishwa Enterprises (A Career dealer also) adopting such unthical practices. My second step is going to Consumer Form and seek damages for the loss of 40 days.
Vishnu Agrawal
265, Vigyapan Lok,
15, Mayur Vihar Ph-I, Delhi 110091
Material S. No. as recorded on the Final Call Report (prepared by a person probably who doesn't know English - A Hitachi Standard) M/c No. 090D19561, Com S.No. 333DT 8130671 Model RAV019EOD