[Resolved]  Hitachi — no cooling

Dear Sir/Madam,

Below complaint I have sent on 03rd July2008 regarding my window Airconditioner for which I got a reply on 16.09.2008 from Hitachi Customer Casre, almost after Six Months.

On 12th May 2009 I again call at Hitachi Customer Complaint Centre for some problem in my AC Vide Complaint Number[protected], the service engineer has visited and found a leakage of gas. I have told him take the AC at their service centre and thoroughly checked the same, as this is the second time in one year where I have faced this Gas Leakage problem, but he overheard my request & fill the gas only at my residence . Now after two months again the Gas Leakage problem exists . I am very much disappointed with the performace of my AC. I want to change my AC immidiately, as this the THIRD TIME in a span of ONE YEAR where I have faced "GAS LEAKAGE PROBLEM"

Hope to have a early action & reply from your side in my case not like previous one where it takes SIX MONTHS from your side to be actioned

Thanks & Regards
Ajay/03.08.09
New Delhi
Mobile Number# [protected]


"I am not at all happy, with the product ( Window Airconditioner/Model No# RAV019EOD/ Dealer Unison Airconditioner)purchased on 14.05.2008. Two complaints in less that two months . Previously there is some problem in the panel, now there is no cooling( Complaint No#[protected]. If such type of performance has been give by a well known company's product, then sorry to say that I never recommend any body to buy the product of your company.

So, I only request you to kinly look in the matter & resolve the same as soon as possible."