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We bought 1.2 tn Ace Cut Our Split airconditioners ( 2 units ) during April 2009, vide Invoice no 9 dt 18th April 2009, which are installed at 243/241, Sobha Onyx, Near Agara Circle, Sarjapur Ring road, Bangalore. I'm wondering . Repeated Efforts for free Services / inspection ( Due within six months from date of purchase ) with franchisee M/s Concorde Aircoditioning System, Banglore & Hitachi Life Solutions through online cmplaints / mail follow up are failing miserably in getting appropriate response even after more than a year of purchase.
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I have a Hitachi Split A/C (5star rated) 1.5 ton. With in 1 month its PCB and two more components were burnt out. In Mumbai (TATA Supply) there is no flactuation. The service engineer came after 3 days and without parts. Post his visit he took another 2 days to fix it. The job quality is so poor that the outdoor unit cover has not been fixed properly. In monsoons water is seeping into the machine. All calls are falling on deaf years.
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