[Resolved]  Hitachi — hitachi split ac

Address:North Delhi, Delhi

hitachi air gas leakage problem.
i bought a hitachi company split ac which is about to complete two years.
as i live near by a sewage area which cause gas leakage problems in ac's, they told me to do an AMC of ac and pay for it at the completion of 1 year in advance when the guarantee will be over.i paid but when i occured with cooling issues i requested for a complaint.
they visited my home 4-5 times and everytime a new service man come up and say that he will check the problem and that it needs gas filling but nobody tells us why the leakage is there.they told us everytime that the ac will be taken to the center by their team but no one turned up.we requested complaints again and again.once one of the service man came and filled the gas without repairing the damages and looking for it.we told him continuously but he says that the ac is fine.just refilling is required.still it is not working. now when we get angry they are saying that their service man had come up and stating the repair will cost 17,000/-.
i dont understand what sort of buisness they are making out.are we fools that we are provided with so many service man just to check up again and again and at the end asking so much of money.i am going to comsumer court.i am so frustrated with the company.
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Aug 13, 2020
Complaint marked as Resolved 
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