Hitachi — incompetent service repair centres

Address:

South West Delhi, Delhi

With extreme anguish and exasperation, I have to say that the after sale service of Hitachi air conditioners is deplorable. Due to the condenser problem, the service center guys took the AC to never return!!
Its been more than a month now and no one seems to budge. We tried calling in several times but were met with a new deadline each time. They say that some particular part has to be brought in from Gujarat and that distance is too far to traverse.
But now enough is enough. I guess its a pretty good modus operandi of Hitachi; first you guys fool the people into buying into product but when it comes to the after sale service, the consumers have to bear the brunt.

Hitachi earlier stood out as a brand which not only used to promise but actually stood upto the consumers' expectations but now it is all turning out to be a mere gimmick.

I don't know whether my issue will be resolved or not but nevertheless following is the address of the service center:

United Refrigeration Co.
WZ-33, Asalatpur, Janakpuri, New Delhi- 110058
Ph.: 25572942
25572943