[Resolved]  Hitachi — very poor service and 3 door fridge not made for india ..never cools

Address:

North Delhi, Delhi

Sir ,
We had bought HITACHI 3 door ,366litres fridge but ever since we have bought it gave trouble and Hitachi consumer service have tried to repair it but it works only for few months after repair . There charges for repair and parts are so high that one can buy a new fridge for that much.
The technology they are selling is not meant for indian summer , which even there repair personnel say and give ridiculous excuses for not cooling like keep the fridge in room with cooler or aircon!!

We feel cheated as HITACHI has sold a product which is very expensive and that does not work properly , moreover they have very poor customer care . The fridge has become a burden an a white elephant .....being very expensive we are not able to discard it or even get it repaired continuosly at very high cost.

I have regularly complained to the Hitachi people and have complete communication .