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Hitachi / Air Conditioner — Not Working since installed
AC is not working properly since it is installed.No body from company is attending the complaint.
Bought the Hitachi AC for Barnd image and quality but finding it was a mistake.
Frick India limited purchased the following split AC for their CNC machine room to keep temperature 22 + 3 degree C.
1) 5.5 TR 2200 cfm split AC scroll type[protected][protected].[protected]nos
2) 5.0 TR (2.5 + 2.5) split AC CONCEALED type twine rotary comp---1no
The above units were commissioned in January 2009. After a few months, we noticed that we were not getting the desired tempreture i.e 22+3 dgree C.After consulting the local authorised service center i.e((Anamika Eterprises ), they advised us to get wet service done. Accordingly, we got wet service done for all the 3 units paying Rs4500.00 but even after that we were not getting the desired tempreture.On reporting the above matter to your Hitachi office, they referred the case to M/S Temperature Control, stating that Anamika at present was not their authorised agent.M/s Tempreture control representative came and after checking the units, they informed us that they can do servicing of split AC up to 2.5 TR.So again Anamika was asked by your Engineer to check the units.After checking the units, Anamika submitted quotation mentioning Scroll compressor got to be replaced which is not under WARRANTY. Generally all reputed companies keep their compressors under 5years to 7 years warranty but we were not informed by Hitachi that scroll type compressors were not under warranty.
WE now wanted to know why Hitachi can not offer warranty for their scroll unit. Is thir scroll compressor still under development stage ? If so Hitachi should have intimate to their client accordingly.
1) 5.5 TR 2200 cfm split AC scroll type[protected][protected].[protected]nos
2) 5.0 TR (2.5 + 2.5) split AC CONCEALED type twine rotary comp---1no
The above units were commissioned in January 2009. After a few months, we noticed that we were not getting the desired tempreture i.e 22+3 dgree C.After consulting the local authorised service center i.e((Anamika Eterprises ), they advised us to get wet service done. Accordingly, we got wet service done for all the 3 units paying Rs4500.00 but even after that we were not getting the desired tempreture.On reporting the above matter to your Hitachi office, they referred the case to M/S Temperature Control, stating that Anamika at present was not their authorised agent.M/s Tempreture control representative came and after checking the units, they informed us that they can do servicing of split AC up to 2.5 TR.So again Anamika was asked by your Engineer to check the units.After checking the units, Anamika submitted quotation mentioning Scroll compressor got to be replaced which is not under WARRANTY. Generally all reputed companies keep their compressors under 5years to 7 years warranty but we were not informed by Hitachi that scroll type compressors were not under warranty.
WE now wanted to know why Hitachi can not offer warranty for their scroll unit. Is thir scroll compressor still under development stage ? If so Hitachi should have intimate to their client accordingly.
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+91 27 6427 7571 [Head Office]
+91 11 2271 7161 [Corp Office]
+91 11 2271 7163 [Corp Office]
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10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
Hitachi split air conditioner — compresser not working
our air conditioner is not working properly its compressor is not working its cooling level is very low.