[Resolved]  Hitachi / Window Ac — REPLACEMENT OF COMPRESSOR

Address:

Hoshiarpur, Punjab

Complaint no[protected] Dt:- 8/10/2010. Model no- RAV 019 END. Complaintent;- Ashok jain mb[protected].From Loyal refr. Jalandhar Mr. Onkar, checked the window AC and confirmed the problem with compresser. Asked to carry the unit to Jalandhar. Because the order for the new compresser is to be placed to Chandigarh, the unit is to be brought back to Hoshiarpur later on.Further asked to pay Rs.-1800 as gas charges. My submission is when the compresser is under warranty, it is the liability of the company to replace it and get the unit in perfect working condition. Secondly I have to arrange a taxi twice to get the unit back to Hoshiarpur.Other reputed companies never charge any thing as gas charges. So I am seeking justified directions from your goodself regarding the charges for gas and availbility of service at Hoshiarpur.This AC was purchased from D.K.Electronics Ludhiana on 6/2/2008.You can also send your reply to my e-mail id (goree.[protected]@gmail.com). Waiting for your response as early as possible.
Thanks. Ashok jain[protected]