Hitachi — Worst possible after sales service

Address:

East Delhi, Delhi

Buying a Hitachi Window AC has been the worst decision of my life so far. Every year, there is some problem with either the blower, compressor, fan or something. And just when I thought that was the worst part, I got bigger surprises! The after sales was even worse. Right from the telecommunication responses to the attitude and services every single step was a pain. This year the blower first stopped working so I complained. After several days (yes, not hours, days!) two guys came, they did some cleaning or something and asked me to sign a blank paper. When I refused saying that I need to write a comment before I sign, they said there is no need to write anything and that they would do the writing. Then I told them to wait until I speak to the Hitachi customer care to confirm with what just happened, they fled! Literally! Just after two days, the compressor also stopped working. Again I followed the entire procedure of calling one person, to another to another but still in VAIN. Now I'm stuck with this 1.5ton AC and looking for options to sell it off...I DO NOT suggest anyone to go for Hitachi EVER!!!! All you'll get in return is invalid numbers, invalid service, invalid customer care representatives, invalid product and everything that's possibly related to Hitachi, invalid.