[Resolved]  Honda Two Wheelers — UNSATISFACTORY SERVICE

Address:Rohtak, Haryana

TO
THE GENERAL MANAGER
HONDA MOTORCYCLES AND SCOOTERS INDIA(PVT.) LTD
GURGAON

I HAVE GIVEN MY HONDA ACTIVA ..VEHILE NO. HR12M-7899 FOR SERVICING AT SHRI KRISHNA AUTO,DELHI ROAD,SONEPAT STAND,ROHTAK AT 10 AM ON 7/10/10..THE ESTIMATED DELIVERY TIME GIVEN TO ME WAS 3PM ON 7/10/10.
WHEN I GET THERE AT 3PM THEN I SAW MY ACTIVA IS IN SAME CONDITION AS I HAVE LEFT..
THIS IS HOW THEY TREAT THEIR CUSTOMERS.
THEN THEY ASKED ME TO COME NEXT DAY ..i.e. 4PM ON 8/10/10..WHEN I WENT THERE AT 4PM THEN THEY GAVE ME THE EXCUSE THAT THE CLUTCH PLATE IS OUT OF ORDER...THEN THEY GAVE ME DATE OF 9/10/10 AND TIME 6PM..
WHEN I GET THERE AT 6PM ON 9/10/10.
THEN ALSO MY ACTIVA IS NOT YET SERVICED....GIVING ME THE SAME REASON OF CLUTCH PLATE..SO THIS IS THE CUSTOMER SATISFACTION OR UNSATISFACTION....PLZ ATTEND THIS..

YOUR CUSTOMER
PREM KATYAL
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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hello sir,
I Kshitij Kothari, using unicorn bike of Honda co. from last 3 years. i stay at Kandivali, Mumbai-67. i always give my bike at Om Sai Honda for servicing, it is always ok. But from last 2 time it is creating lots n lots of problem for me after every service.
My engin key is not working properly, when asked to repair at the time of servicing, no improvements.
My signal light indicator is not working, i told him to repair or replace, no improvements again. the break light which was working properly, it is not working now.
There was some problem with fuel tank which was solved bt not 100%.
After servicing when i went back and asked why these problems are not being solved? they said now to replace some parts n again give bike to them.
I m very disappointed with the poor servicing. because every time i go to a mechanic i have to pay atleast 50 rs. for a small problem to be solved..
Please look into this matter as soon as possible. My contact no. is [protected]
Sir
I had booked the Aviator On 17/10/2010 at Taj shree Honda Khamla Road Nagpur, at the time of booking, they told me two month waiting of this vehicle, but after completion of two month I have visited the showroom on 01.01.2011 and ask about vehicle they told if you are deposit total cost of vehicle along with accessories Rs 4336/- then we supply the vehicle after 15 day but if I am not purchasing the accessories Rs 4336/- from showroom, they can’t supply me the vehicle and I am still in waiting and when my waiting will clear they don’t know, Sir please help me what can I will do I am waiting for your reply
Ramesh Sultania
Plot no 35
Yashoda Nagar
Hingna Road
Nagpur-16
Maharashtra
Ph[protected]
[protected]
[protected]@rediff.com
i deposit my bike INNOVATIVE HONDA C G ROAD AHMEDABAD GUJRAT. i send my bike for service after renewal contract 1st service on dated[protected]. that time i complaint for battery is very low so please solve my complaint. that time they are doing only service not solve my complaint and return back my bike and advise me please go out side and recharge your battery through out side local repairer. that time i refuse this advise but that manager is force fully convince me and deliver the bike. after few day my battery is totally not working and i contact one local person and try to open the cover crows but not open the crows again i contact at honda service center and meet the manager and discuss regarding matter but again and again they advise me you go out side and solve the problem but i demand your main head office contact details after they are ready to solve my problem. after inward my bike in service center and i found they are not doing any thing in battery section and i found that battery cover crows area totally junk so that reson my battery cover is not open that time i ask the manager and discuss this problem that time manager is replying me if you are open this crows so your cabinet is burnt ( damage ) in this case i have to replace my battery cover and battery cover is approx costing is RS 500. so my question is why i expense RS 500 for one crows. at the time of service what they are doing. after so many angry discuss they are ready to recharge my battery and solve the my battery problem but my battery cover crows are as it is. but that manager beaver is very bad. after i visit in service center and found all tool kit is very old and very poor condition in that case you understand for-way crows how to open.
please do needful in this matter and take very strong action against the service center.
my contact E-mail id is [email][protected]@gmail.com[/email]
To,
The GM, Honda Motor Company.

Sir, I purchase Honda Shine 2 wheeler on 28th Oct 10. Post first two free service I was surprised to note that the battery ( Exide )failed and the same was sent by the dealer M/s Didar Motors, Chennai to the factory on 20th Dec 10. Two weeks have gone and till today I have not been neither replaced with a new battery nor given an alternate battery.
Request to look into this and arrange for the replacement of New battery immediately.
MY VEHICLE NO -- TN 22S 6583
Kannan.P
[protected]
To,
The Manager or Office Incharge ( Customer Services -Honda Bikes)
Honda company

Dear Sir

I am Anand Verma resident of Indore. I Had purchased Honda shine Engine No-JC36E1009572 CHASIS NO-ME4JC369GA80009692 REGT-28.08.10.
. Today I Iam Very Unsatified to the company because of Very Poor Services of cluth plates & petrol Tank colour is very fade .There is problem in Engine, Which Given by you in my bike.Very Very Poor Engine.

I never thought in my life such a company given me a very wrost engine in our bike. In this matter request you kindly rectify the same as early as possible-. If you could do the same, . I will highly obliged to ur company . Becauyse we trust on Honda Comapany always.

Mobile No[protected] Email [protected]@gmail com
TO
THE GENERAL MANAGER
HONDA MOTORCYCLES AND SCOOTERS INDIA(PVT.) LTD
GURGAON

Sir, i purchased a honda cbr250 in evm honda vtilla, kochin, kerala abs may18th2013 but when they are delivery the bike i saw a problem the water drops entire on the head light that time the service manager say the next service they are replace the head light and they do that but again water entire on the head light and the service manager replace the headlight 5 times but the problem still there and water entire on the head light so what i do now? or am going to consumer court
my no[protected]

TO
THE GENERAL MANAGER
HONDA MOTORCYCLES AND SCOOTERS INDIA(PVT.) Ltd


hello sir i am afzal hussain i had brought red activa from jugal kishore dealer from Lucknow
and i had submitted the my activa repair from 1.10.13 it is minor accidental case but still they had not deliver the activa
so please take the step my activa registration number is UP32-EU-2686
AND I AM NOT AT ALL SATISFIED BY HONDA SERVICE

thankyou
To
The General Manager
Honda Motor cycle and Scooters service
India.

Sir,
Respectfully, I beg to state that I Smt. Usha Rani Dash, a customer of Honda 2wheeler company. I purchased a Honda Activa vehicle from PGL Honda, Bhubaneswar on 3rd June 2013. I have already completed my 03 free service at PGL Honda, Fire station, Baramunda, Bhubaneswar. After 03rd free service, when I kick for a start, at that time my kick was not functioned and I started my vehicle through self. Immediately I contacted to service manager and he told me that when your 4th free servicing will due, at that time I will repair and replace that parts if any damage or broken in warranty as your vehicle is under warranty. After listen his good words I returned back.On 20.5.2014 I send my vehicle to PGL Honda (T) my husband after one month for 4th servicing receiving SMS from PGL Honda. My husband gave the vehicle at PGL Honda for 4th free service and told to replace that parts according to previous conversation. All the facts and troubles of the vehicle were mentioned in the Job card prepared by Mr. Rajesh Pradhan. Mr. Rajesh Pradhan also told to my husband that your vehicle is under warranty and that damage parts ( Kick Pinion ) will be removed by a new one. Mr. Rajesh told to my husband to come to 4.30 PM for handover the vehicle. Accordingly, my husband went to PGL Honda at 5.10 PM to take the vehicle. He asked about the trouble to Mr. Rajesh and Rajesh told to my husband that your vehicle is Ok and you should close your account and to bring gate pass. When My husband started the vehicle (T) kick, the same problame arose. Immediately, my husband asked to Mr Rajesh and his answer was suspicious. When my husband asked to the Service Manager Mr. Gyana about the problame and replacement of that broken/damaged parts, at that time Mr. Rajesh told to Manager Gyana that the broken/damage parts has been welding in a out side repair shop and the same welding parts was fitted again by mechanic Chinu. My husband asked to Mr. Rajes in front of Manager Gyana that why he fitted the old broken one again in that vehicle under the warranty period with out the consent of the vehicle owner/ her husband ? He did not give any satisfactory reply. Then Mr. Gyana, manager of the servicing told to my husband to come after a day to replace the same. Accordingly, my husband went to the PGL Honda today i.e. on 22.5.2014 to repair the same. In that service station, nobody is willing to accept the words. At last one lady manager Gauda listen and sent my husband to Mr. Gyana, Manager to make a new job card for repair. The vehicle was repaired by the same mechanic Chinu. Mr. Chinu again replace that parts by an old welding parts. I am not satisfy with the service of PGL Honda. It is requested, please take drastic action against the 02 mafias Chinu and Rajesh who were cheating the innocent people. The service of Mrs. Gauda and Mr. Gyana is appreciated. Please, look into the matter seriously and take action against the both culprits who cheated me and also to other people. You please, inform this matter to the senior officers of Honda Motor company. It is requested, please inform me what action you took against both the culprits though this email. Copies of the job cards and assurance of Mr. Gyana, Manager service are enclosed for your ready reference. I am suggesting you to make an inquiry to find out the truth. Also it is requested your good self to stop the illegal things like replacement of broken parts by old repair parts in out side shops and selling the new parts in the name of that warranty vehicle out side and cheating the Honda Company in day light. They are taking the salary from the Company and also cheating the Company in this way in the day light.
An early action is requested.
Thanking you sir.


Usha Rani Dash.
[protected]

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