[Resolved]  Horlicks — Dust and rubber particle found inside Horlicks bottle

Address:

Bangalore, Karnataka

I have a complaint regarding the bottle of Women’s Horlicks that I purchased some days back (Net Wt – 330 g , MRP : Rs.180 , Packed : 06/12 , Batch No : J0174H )
When I was having my first drink that , at the end of the drink I noticed ‘cement’ like small particles .I ignored it thinking it to some ‘nutrient’.
On my second drink , I again noticed the same ‘cement’ like material , which settled down at the bottom of the cup. And it definitely did not taste like anything that can be eaten .But ,I ignored it thinking ‘Horlicks’ is a good and old brand.
On my third drink , to my surprise , I got a small black colored ‘rubber particle’ in my drink .I again thought , it obviously cannot be rubber particle .But I was not able to chew that particle .Then I saw it carefully , and I was able to stretch it . I have kept that rubber particle safely , in order to produce it as a proof in case if needed.

I was extremely shocked and sad to see such a thing , from a brand which we all have trusted for years !!

I would request this matter to be investigated, so that in future , WE the customers are not cheated , and our health is not compromised !