Comments
Dittoo...i am from Mumbai...this exactly my saga as well...my wardrobe was assembled by untrained and ameteur carpenters...one door of the wardrobe got bent. I was promised a replacement but after 15 days i am still awaiting the replacement and the customer service staff is also very arrogant and indifferent to customers complaints..the name of this store should be Housefull of crooks.
Reply
I too agree .. i have purchased a sofa worth Rs. 21000.we had given measurements to the sales staff and he said that this sofa will fit into our home..after delivery we have noticed that the sofa couldnt fit in our room.. we had asked money back then they refused to pay and said that you have to take another sofa ..we still agreed with him and chose other sofa worth 16000 when we asked for balance 5000 then he said you need to purchase some other items of balalnce amount.
The staff is extremely rude.
This is just rediculous..i will not recommend anyone to visit housefull and purchase anything.
The staff is extremely rude.
This is just rediculous..i will not recommend anyone to visit housefull and purchase anything.
I do have similar experiance.
i HAD PURCHASED A METAL DOUBLE BED. IT WAS NOT DELIEVERED ON TIME. IT WAS NOT ASSEMBLED PROPERLY. ONE OF ITS FOUR SCREWS WAS NOT FITTING, THE PERSON CAME FOR ASSEMBLING TOLD ME I WILL BRING THE SCREW WITHIN 2-3 DAYS. HE DID NOT COME FOR 15 DAYS THEN I WENT TO THE SHOWROOM FOR PLACING COMPLAINT. I TOLD THEM ABOUT THE PROBLEM AND ASKED THEM TO BRING THE SCREW. BUT THEIR MAN CAME WITHOUT IT AND REFIX THE BED BUT ITS OF NO USE. THE MIDDLE MAIN SUPPORTING MEMBER GET BEND AND THE BED MAKES NOISE. I DONT THINK WE CAN USE IT FOR MORE THAN ONE YEAR. INSTEAD OF SUCH SHOWROOMS IT IS GOOD WE BUY IT FROM ANY LOCAL SHOPS.
60%
Complaints
350
Pending
0
Resolved
208
+91 22 6723 9800
+91 22 6723 9786
C3, Plot No. 15, Lower Ground Floor, WICEL, MIDC, Main Gate, Mumbai, Maharashtra, India - 400093