[Resolved]  Housefull Furniture — Housefull furniture complaint

Address:

Thane, Maharashtra

I had purchased 4 door wardrobe and cabinet from housefull furnitures ghodbunder road, thane on 29th of September 2012. After waiting for 1 week. They dint delivered the wardrobe and came with just cabinet. And told me to sign on the paper where both the items names were mentioned. I did not signed as I didn't recived both the products. So I told the delivery boy to take the cabinet back and bring both the products in next two days. But later on they informed me they don't have stock for wardrobe. The same thing they did not mentioned that time when I was paying the amount. Later on 9 October I went back to housefull as they were not picking up my phone. And one of the guy told me to select another wardrobe and for that I paid 800 rs extra. Now here the story begins after so many days of follow up finally I got the delivery and that two in 4 different boxes where two boxes were duplicate and the I one which was with mirror was missing. Finally i wentto place and told them to provide me the mirror box also. after receiving it i found the mirror is in damage conidtion i again told him to provide me the new one. Now it's 21 oct these guys are not providing me the mirror box which is missing. My wardrobe is not yet completed.
It is not yet replaced or assembled.
I asked for a refund and they said it is not possible.
The store manager mr. Sunil - [protected] is non responsive and talks very very irresponsibly over the phone.
He never picks up myphone
I have been treated badly and there is no response after I paid the money.
These guys are bogus furniture store.
They sell substandard stuff!
I want my money back.
My hdc number is : 2060

I have paid rs. 18000 for this garbage. Please try to resolve my issue.