[Resolved]  Housefull Furniture — No one come to assemble the furniture

Address:

Bangalore, Karnataka

I did an order on August 12, (#4107 for a dining table and a rack) Now the piece were of my linking and rates were good; so I bought them online. (I did not read review before ordering, my mistake).

the order was delivered, the guy gave some number, on which I was suppose to call and ask for assembling. So I called on the number, some guy picked the phone and assured me that someone will come in 2 days. On second day I got a call, and the person told me that he’ll come on 3rd day. 3rd day, no visit, when I called; the guy told me that he is sick, and some one will come. I waited for a week (keep calling), no one turned up.

Now I decided to do a complaint, and dialed there Mumbai customer care number. No one picked the phone for hours and days.

After trying same thing for few days, I than posted on their facebook page, Initially they respond but after few post they simply blocked me from posting on their FB page. When I asked them why using my wife’s account; they blocked her as well.(I could continue with this but dropped the idea as it was not worth it)

So blocked on FB, no one picking the phone in customer care, what I could do to? I waited for them for 1 more week and than decided to do it myself. Never going to buy from them or recommend them. Their post sales service is plain pathetic. In case your FB group is big I suggest to question their FB daily(if banned than from a new id). In case you have paid with card, and your stuff is not deliverd (or is broken), you can charge back them, ask your credit card company.