Housefull International Ltd. — Defective product delivered

Address:

Bangalore, Karnataka

I had ordered "Bella Dining Set" in "Housefull International Ltd., 1st Floor, Shri Shilae building, Bannerghatta Road, Bangalore-560078" vide HDC no : 1016/2012/2693.

I had paid the complete amount in advance. I had received the items on time but after several calls/follow-up.
But the items I received are defective. The installation staff sent by Housefull verified the items and he informed to store that 3 chairs of "Bella Dining Set" are defective. I was told by your shop that these will be replaced. Thus the installation staff did not assemble all the chairs completely and left. This happens on 4th Sep, 2012.

After then I am keep on calling to the showroom to know when will I receive the replaced product. But I was told that some person will come and do some patch work. First of all this is not at all expected. But that person also did not turn up after several calls to the showroom or helpdesk. At last they promised that some person will come on last Sunday. But this also did not happen. They don't pick up the phone also.

Please do needfull.