[Resolved]  Housefull — Quality of product is bad

Address:Nashik, Maharashtra

I,Govind Chhawsaria, nasik purchase bed room set IOWA mohagany from Housefull on 3rd November'2010. Its quality & standard is very poor. It is made of partical board completely. The Wardrobe back side is made with 4mm ply which is very weak & not durable for taking the loads. also, the bed rooms is paper polished which is not told by the salesman. the back board of bouble bed is also very weak because it is fixed by three screws on both ends. It can;t take the loads, it has to be rest against wall which is also not told by the salesman at nasik showroom.I discussed with Mr. Sunil Sharma the RM he said that you know to whome you are talking. The persons at showroom repeatedly told me send your wife at showroom why every time? their behaviour is not good. The colour of bed room is also removing.
The parts of dressing table & bouble bed also loosed.Overall I have experienced that the care of the furniture is much more that new born child. I want to file case in consumer court against the Housefull, How can I? They have not given the handeling instructions also.The ply of the bed room set is also the particle board. The carpanter of House full told that you have purchsed the low quality bed room set. It is not durable, long lasting and even not strong also. The child should not be played on the double bed. I have four times discussed with the Custmor care Manager on his cell , but he also not replied till date. He said I will look into the matter.All these is not told by sales man & store incharge talking utterly. Please guide me what I do?
Govind chhawsaria,Nasik
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Aug 13, 2020
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    +91 22 6723 9786
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    C3, Plot No. 15, Lower Ground Floor, WICEL, MIDC, Main Gate, Mumbai, Maharashtra, India - 400093
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