HP Compaq Laptop Model No CQ60 - 104TU Fy 954pa Ser No 2ce8350kpx — Not delivered DVD from your office against order No [protected] of RT Outsourcing Ltd, G3-G4 Shree Gopal Tower Marg C-Scheme, Jaipur

1. I have purchase a HP CompG4, SHREaq Laptop CQ60 104TU serial No 2CE8350KPX on 22 Oct 2008 from GL Technologist(Name of Dealer), Jaipur. But after one month DVD is not working properly.

2. I have complaint to your service centre "RT OUTSOURCING LTD. G3-G4 SHREE GOPAL TOWEER, KRISHNA MARG C-SCHEME, JAIPUR for repair on 02 Dec 08.

3. On the complaint, RT Outsourcing Ltd Jaipur, DVD orderd from your office on 03 Dec 2008 and their order No [protected] and Unserviceable DVD keept with them. But now a days, DVD not received from your centre.

4. My questions is how many time will repair my Laptop.

5. Please confirm.