Hp — dv6 6121tx

Address:

Durg, Chhattisgarh

I ve purchased a laptop in june 2011. And its get stuck In july and from then till november my laptop has been repaiered. Everytime i ask for furthur progress they just giving me technical excuses. I think they are unable to provide me any assistance specially on my state. I think they wont repair it till my warrenty last. I ve given them threat to call consumer forem after 40days. As now i am doing it. They say my part is ordered but its not available. It been 5month since my laptop model is launched.i want replacement or money back. Its been money and imp time wasting talking to there constumer care. As the just keep giving me no. Of people who are not answering my call. And funny thing is that after calling 100 times in service centre they ve memerised my cell no. So they not picking it even i am standing just outside there service centre.