I have submitted a HP DVD WRITER BLACK for servicing(Read and Write Problem) to SECURE COMPUTER SERVICES and SOLUTION (33, Chittaranjan Avenue, Base Ment, Kolkata-700012) at 10/02/2009.In the Complain Memo its written that it will take minimum of 15 days to repair the product.But its now since 2 months have passed away, I haven't got my product back.Every time I call them to know the status and their reply is within the next week the product will be returned back and now like this way 2 months have gone.Now I don't know whether I am going to get my product back or not.

That's the reason I have to inform Consumer Forum at last and hope appropriate steps will be taken, so that I cant get my product as soon a s possible.

THANK YOU