HP Gas — Not giving new connection
I am trying to get a new connection from HP Gas Agency in Pune namely M/s. Pratap Gas Agency. First they insisted to buy a new stove from them. Then they sent one person for inspection and looking at the stove in my home they said you already have a connection.
As per a ruling by MRTPC (Monopolies and Restrictive Trade Practices Commission) these agencies or LPG distributing companies can not force the customers to buy a new stove from them. But these guys seem to be so confident that nothing will happen to them if they contnue to harass us like this.
Even if we pressure them to provide the new connection, I am sure they will not send the refill cylinders before making sure that we are harassed for at least 2 weeks each time.
what to do?
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