[Resolved]  Hp Gas — HP Distributor Pune KIRAN AGENCIES[protected]

It is very difficult for a Family Where in we have given a order to refill our Cylender on 24 November even after 9 days cylinder not been delivered. When we traid to contact no one is giveing proper response every time different person pik the call and saying that they dont have stock. And they will deliver within 15 days
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Sir
My Consumer No:670959
I am registered with Kiran Agencies at Lullanagar.
I want to book my Refill Cylinder
The Phones are out of question
The 24 hrs number is so quick that the Senior Citizen like me cannot make it.
When we go personally there is hue and cry and one cannot get it booked
Can someone suggest as to How this can be overcomed
at least the booking of the Refilled Cylinder is the must.
Same response over here. Impossible to get service over there. If we go there there is next to no chance of booking. We have to go there seemingly repeatedly to get one cylinder booked.
Tried calling luckily one guy picked up, told to call some number to get it booked- that number not available. Called the same guy again, told to come to the office & asked for little more information, instant hang-up.
Just not possible to go the office everyday & adjust our schedule according to the whims of the "employees".

Really don't know what to do. Last time took a week to get it which means I had to run around for it & not just waiting. Booking is just not happening.
Same response over here. Impossible to get service over there. If we go there there is next to no chance of booking. We have to go there seemingly repeatedly to get one cylinder booked.
Tried calling luckily one guy picked up, told to call some number to get it booked- that number not available. Called the same guy again, told to come to the office & asked for little more information, instant hang-up.
Just not possible to go the office everyday & adjust our schedule according to the whims of the "employees".

Really don't know what to do. Last time took a week to get it which means I had to run around for it & not just waiting. Booking is just not happening.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hindustan Petroleum Corporation [HPCL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    3736
    Pending
    0
    Resolved
    1528
    Hindustan Petroleum Corporation [HPCL] Phone
    +91 22 2286 3900
    +91 14 1274 0087
    Hindustan Petroleum Corporation [HPCL] Address
    Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020
    View all Hindustan Petroleum Corporation [HPCL] contact information