Hp Gas — Not yet delivery

My cusume id is 515564
this is to convey that i had booked my gas on 09.12.2009 at Koche gas service bhandara, maharashtra,but i have not been delivered the gas up till today(18.1.2010).Officials keep delaying by saying that it would be delivered tomorrow or they say that its due to shortage of gas. Due to this we are facing lot of problems and it is now..
This is happenind many times with us and other people with this agency
Please do some needful.