My Gas Agency is Ideal Enterprises (150/1&2, NEAR CHECK POST, HOSUR ROAD, Koramangala, Bangalore) and my consumer number is 626795
I hold a double cylinder connection and have a family of 6 members. My usual consumption of gas is 1 cylinder per month on an average. I've been continuously harassed by this dealer everytime I've had to book a refill. The first response is always "Please call after 2 weeks" (Which has now gone upto 25 days). They claim that its the govt. ruling that a consumer can't book a refill before 2-3 weeks of their last delivery. As it is, it is difficult to get through to them as their phone lines are either constantly engaged or they refuse to pick up the phone. And on top of that, to wait for 3 weeks to book and then to wait for the uncertain delivery schedule which is always a week late, it is a harrowing experience. They are always rude, arrogant and display non-compassion towards consumers. I need to know the procedures as specified by HP for booking the refills. I also want a third cylinder in case my dealer is well within his rights to delay my booking for the minimum period of 2 weeks - 25 days
Sunil Girdhar Was this information helpful? |
I AM NOT RECIEVING ANY CYLINDER, I HAVE CALL SO MANY TIME BUT THEY ARE NOT GIVING ANY GOOD RESPOSE. THEY ARE BLACK MAILNG THE CYLINDER. THEY ARE ISSUING THE CYLINDER WITHOUT BOOKING. MY BOOKING DATE IS 02-12-08 BUT TILL NOW I DIDNT RECIEVE ANY CYLINDER WHEN I AM CALLING THEY DONT GIVE GOOD RESPONSE. PLEASE DO SOMETHING. AND TAKE ACTION AND STOP THE BLACKMAILING OF GAS.(WOH LOG HAR MONTH YAHI KARTE HAIN OR TELEPHONE PAR BOOKING ACCEPT NAHI KARTE, SIRF BLACK KARTE HAIN AUR JO DIL MEIN AAYE WOHI RATE LETE HAIN. HOME DELIVERY KA CHARGE BAHUT ZYADA LETE HAIN. 02-12-08 SE BOKINNG KARWANE KE BAWAJUD MUJHE ABHI TAK GAS NAHI MILA HAI MAIN HAAR KAR YEH COMPLAIN KAR RAHA HOON. KINDLY TAKE ACTION.OK)
YOUR FAITHFULLY
SYED SHAH MANZURUL HAQUE
CONSUMER NO: 604517
AGENCY NAME: SADBHAVNA H.P. GAS, DEALER NO IS 306480, NEAR NAWADA MORE, JANIPUR ROAD, WALMI, PATNA 801505.
MY ADDRESS: MILKIYANA, NEAR COMMUNITY HALL, PHULWARI SHARIF, PATNA 801505.
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