[Resolved]  Hp Gas — Not provide Me Extra Cyl. GAs

Gas Agency Name: Smriti Gas service
Agency address: 2/55 K- block, Jahangirpuri, Delhi-110033

Stop booking of cylinder and not giving second cylinder

I am a regular HP gas consumer. I am staying in Jahangirpuri and the dealer is Smriti Gas service a few days ago we had gone to our gas agency on 12.11.2010 for Appling of new cylinder there was a requirement of some documents like residence proof, receipt slip of first cylinder. All required documents we had submitted but receipt of first cylinder has lost so could not submitted that slip but owner of this agency said to us that make a affidavit for the same and after that you will get new second cylinder. But he has written on our gas book that documents are missing. We have submitted all documents that required by gas agency owner alongwith affidavit but there is not any response till today.

From then, our cylinder is not booking by internet booking when we went to gas agency for asking reason, why internet booking is not booking our gas but he is began to say that bring that person whose name the gas is booked for sign verification, our gas is in the name of our father Shri. Anand singh so we presented our father in the gas agency to talk to owner of this agency for solve this problem and verification purpose also. But when my father arrived with my younger sister in gas agency they saw there was owner of this agency abusing to others and he was talking very badly to other and me also there HP gas distributor/ dealer is so much arrogant, misbehave with the clients, non cooperating person, Is this type of work right with clients? He was not giving any kind of information to me and other also he don’t know with this behavior we all clients have to bear too much trouble. he should not do this type of work with clients because by us he do business its his ought to client if he cannot provide gas to client and not taking responsibility of supply cylinder to client at time so he should leave this agency and give to another person who is handle well

Sir We are facing a big problem because of big family and having single cylinder and non booking of refilling. I am requesting you to solve our both problems. Kindly reply me on my email, my email address is given blow.

I will just request to look after the matter and take action immediately to try to solve this problem at earliest.all details are given blow

Name: Anand Singh
Address : H. No. B-620, K- block Janangirpuri, Delhi-110033
Contact No. [protected]
Email Address: [protected]@yahoo.com

from
Raj Kishore Lenka
Mob.No.[protected]
Consummer No. 611647
Cda, sec- 7, Plot no-D/32, Bidanasi, Cuttack-14

It is to inform that I was booked for consumer hp gas on dated 08/01/2011 by telephone to our nearest dealer KALINGA GAS, MEHENDIPEER, CHANDINICHOWK, CUTTACK( for HP Gas).But till date the agency did not delivered the gas as my repeated request to them by phone.Today I again call the agency and request them please delivered the gas as I have no consumer gas for cooking. But in spite of my repeated request the agency replayed me that on dated18/01/2011, i will get gas supply, but at the time of booking he had told that on 17th jan, he will supply gas, in this way the representative of that gas agency dis connect the phone and ignore my problem repeatedly.As I am a private employee and I have no time for arranged alternative.

Hence my kind request may please be guided me and made instruction for avoiding such types of delay


Regards
R.K.Lenka
mail id - [protected]@gmail.com
dt.17/01/2011