Hp Gas — Delay in Deliveries

I have HP Gas connection and my consumer no is 644836, I am living in Rama vihar.and my agency name is sur suman gas service pooth kalan I booked Gas on direct agency 24.08.08 and Booking No was 10587, but till 30.08.08-2008, morning I have not received the delivery of cylinder at my home. Also I am continuosly trying dealer's no for enquiry[protected]. but no body is responding the same, due to which I am facing too much problems

I have HP Gas connection and my consumer no is 611422, I am living in Greater Noida. I booked Gas Cylinder on phone on 29.08.2008 and Booking No was 9546, but till[protected], morning I have not received the delivery of cylinder at my home. Also I am continuosly trying dealer's no for enquiry[protected]. but no body is responding the same, due to which I am facing too much problems

I booked gas over phone for home delivery on 24.02.2009 (Booking no 2830, Consumer No 615209) but till today 09.03.2009 GAS is not delivering. Since Last four days I do not have GAS in my House. I have DBC Connection, Both are empty. Last two days I am visiting to Jai Gas Services, CHANDA MARKET, BULAKI ADDA, Talkatora Road, Lucknow and I am not getting my Refill, Yesterday (08th March 2009), I Visited to JAI GAS SERVICE[protected] he says tomorrow you come at 07 AM in morning you will get the GAS. Today I Visited at 7 AM in Morning and I found that there was NO Gas at the JAI GAS SERVICE[protected].Person at the desk told me to come tomorrow (10.02.2009) at 6:00 AM in the morning. I have doubt that I will get my GAS tomorrow.
Now I Have some query or Complain for you: ---HP GAS and JAI GAS SERVICE[protected].
1) Is there really shortage of supply or there is malfunction in distribution at GAS at JAI GAS SERVICE[protected].
2) There is no computerized booking at JAI GAS SERVICE[protected]. Person at the desk notes the consumer no on register and gives us booking no based on manual process.
3) Is this a correct way to distribute Refill at 6:00 AM in the morning, where as the normal working Hrs starts from 08:00 AM in the morning?
4) If I want my refill I have the wait in queue for whole night in front of JAI GAS SERVICE[protected] along with other customs.


. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with HP.

Now it’s up to you how quick you are going to solve my problem that how a person can survive with his family including little children’s also without gas.

If I will face similar problem I will be forced to change or transferred my connection to other company.

My address:
C-1185,
Rajajipuram,
Near Community Center,
Lucknow-226017

Gas Agency address:---
JAI GAS SERVICE[protected]
CHANDA MARKET, BULAKI ADDA
TALKATORA ROAD, Dist. LUCKNOW,
UTTAR PRADESH - 226010
Email: jaigas.[protected]@hpgas.hpcl.co.in
Phone:[protected]

RESPECTED SIR,

MY COUSTERMER NO. IS 648169
BOOKING DATE[protected]
BOOKING NO. 76420


AND SECOND NO.
NO.- 544949
COUSTER NAME - RAM SWAROOP
BOOKING DATE[protected]
BOOKING NO. 76419

CYCLEDER NOT REFILLED TILL DATE, AND WHEN WE ARE GOING TO THE AGENCY NAME KASGANJ GAS AGENCY LAXMIGANJ KASGANJ. HE ALWAYS TOLD ME AS LYE. AND ALWAYS DOING BLACK MARKEING IN KASGANJ. PLEASE TAKE ACTION.

Subject: grievance in connection to non supply of gas cylinder
Sir,
I am consumer of Hp gas .My consumer no 610882 . i was trying to booked my gas cylinder by phone since 3 Jan 2010 .the gas agency whose name is Vijay gas service which is located in Aishbagh at lucknow .they did n't response .then i went to vijay gas service personally booked my gas by receipt dated 11Jan 2010.
but gas has not been delievery till today so far.
Sir Please look into the matter and direct the approipriate action to delievery my gas cylinder immediately.
thank u