[Resolved] Hp Gas — Phone lines always BUSY | |||
Hello Myself a user of HP gas Cylinder..wants to file a complaint against the Gas Agencies ( DHAMDHERE GAS AGENCY ) in DHayari for their poor service to the customers. I had to book a new cylinder as one of mine was over. I tried to call several times but their phone lines are always busy. Also i had a problem with a cylinder - the problem was like while connecting it to the gas stove..it leaked..so we couldn't use it. We tried calling the HP 24 Hour Gas Helpline No. 12665 AS MENTIONED ON THE BILL. But it said PLZ CHK THE NUMBER U HAVE DIALLED. We couldn't get in touch with any service for 2 days (SAT & SUN). Who is responsible if any mishap takes place or any Blast would have taken place because of this pathetic service by HP and it dealers ? Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Whenever you dial their number is always busy.
After trying 2-3 days i[censored] get booking, They don't deliver as per schedule or commitment. And for follow up if you again try to call - you are gone in loop - 'cos u never get the line free - by that time your 2nd sylendar gets off
After trying 2-3 days i[censored] get booking, They don't deliver as per schedule or commitment. And for follow up if you again try to call - you are gone in loop - 'cos u never get the line free - by that time your 2nd sylendar gets off
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![Hindustan Petroleum Corporation [HPCL] Phone](/img/bn/phone.svg "Hindustan Petroleum Corporation [HPCL] Phone"){kind=small}
+91 22 2286 3900
+91 14 1274 0087
![Hindustan Petroleum Corporation [HPCL] Website](/img/bn/www.svg "Hindustan Petroleum Corporation [HPCL] Website"){kind=small}
![Hindustan Petroleum Corporation [HPCL] Address](/img/bn/location.svg "Hindustan Petroleum Corporation [HPCL] Address"){kind=small}
Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020
HP Gas — Phone line always busy
The phone lines at[protected] at R.S. Sharma Gas Agency, Ballygunje Phari, Kolkata-700039 are always engaged. There is no delivery of gas if we book through computerised booking service. hence we are facing a lot problems as it is not possible evrytime to visit the agency. I kindly request to you to look into the matter.