Comments
Its a regular practice. Min 15-20 days are required for delivery. Reaching through their phones is another challenge as most of them are kept engaged or do not pick up. HP should do some serious thing about same.
Same happened with me I booked my gas on 02-Feb-2012 & till today 14-Feb-2012 no sign of getting it. The contact numbers are always engage & there is no other way to reach them.
HP should improve on the deliveries & I am getting the same experience second time in a row!!
HP should improve on the deliveries & I am getting the same experience second time in a row!!
SERVICE REPORT :
I RECEIVED MY GAS CYCLINDER ON DT 28.12.12 AND FOUND LIKEGAE IN IT, I CONTACTED THE SOHAM AGENCY AND ASKED THEM TO SEND THERY SERVICE BOY, FIRST AT EVENING I RECEIVED A CALL FROM SERVICE BOY THAT HIS JOB TIME IS OVER AND HE WON'T COME BUT AS I CALLED THE AGENCY AGAIN AND COMPLAINT FOR WHAT THE SERVICE BOY SAID THEY FORCE HIM TO ATTEND THE COMPLAINT.
HE CAME AND CHECKED THE CYCLINDER AND TOLD ME THAT ITS O.K AND PROBLEM IS WITH MY GAY SAGADI, HE MADE SOME REPAIRING IN IT AND CHARGED 520 FOR THE SAME INCLUDING HIS SERVICE CHARGE. AFTER 15 DAYS I AGAIN HAD A SAME LIKEGAGE PROBLEM AND I GAVE A CALL TO GAS AGENCY, THEY SEND THE OTHER SERVICE BOY WHO CAME AND CHEKCED THE CYCLINDER, THE PROBLEM WAS WITH IT ONLY, THE VISER WAS NOT O.K WITH CYCLINDER .
DUE TO CONTINOUS LIKEGAE MY CYCLINDER WHICH GOES NORMALLY FOR 2 MTH ENDED IN 25 DAYS AND I HAVE TO FACE LOSS OF 520 WITH OUT REASON AND FOR ONE EXTRA CYCLINDER 910 RS. TOTAL LOSS OF 1430/-.
THIS IS DISGUSTING.
I RECEIVED MY GAS CYCLINDER ON DT 28.12.12 AND FOUND LIKEGAE IN IT, I CONTACTED THE SOHAM AGENCY AND ASKED THEM TO SEND THERY SERVICE BOY, FIRST AT EVENING I RECEIVED A CALL FROM SERVICE BOY THAT HIS JOB TIME IS OVER AND HE WON'T COME BUT AS I CALLED THE AGENCY AGAIN AND COMPLAINT FOR WHAT THE SERVICE BOY SAID THEY FORCE HIM TO ATTEND THE COMPLAINT.
HE CAME AND CHECKED THE CYCLINDER AND TOLD ME THAT ITS O.K AND PROBLEM IS WITH MY GAY SAGADI, HE MADE SOME REPAIRING IN IT AND CHARGED 520 FOR THE SAME INCLUDING HIS SERVICE CHARGE. AFTER 15 DAYS I AGAIN HAD A SAME LIKEGAGE PROBLEM AND I GAVE A CALL TO GAS AGENCY, THEY SEND THE OTHER SERVICE BOY WHO CAME AND CHEKCED THE CYCLINDER, THE PROBLEM WAS WITH IT ONLY, THE VISER WAS NOT O.K WITH CYCLINDER .
DUE TO CONTINOUS LIKEGAE MY CYCLINDER WHICH GOES NORMALLY FOR 2 MTH ENDED IN 25 DAYS AND I HAVE TO FACE LOSS OF 520 WITH OUT REASON AND FOR ONE EXTRA CYCLINDER 910 RS. TOTAL LOSS OF 1430/-.
THIS IS DISGUSTING.
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![Hindustan Petroleum Corporation [HPCL] Phone](/img/bn/phone.svg "Hindustan Petroleum Corporation [HPCL] Phone"){kind=small}
+91 22 2286 3900
+91 14 1274 0087
![Hindustan Petroleum Corporation [HPCL] Website](/img/bn/www.svg "Hindustan Petroleum Corporation [HPCL] Website"){kind=small}
![Hindustan Petroleum Corporation [HPCL] Address](/img/bn/location.svg "Hindustan Petroleum Corporation [HPCL] Address"){kind=small}
Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020
HP Gas — Soham Gas Agency Thane
Hi,I am facing so much trouble from Soham Gas Agency in Thane. My Consumer No is 641768. When ever I called them for booking these people will give surety will deliver tomorrow. I have to make so many calls everday for this cyclinder. This is really a very bad service from Soham Gas Agency. I am just requesting you is there any other HP gas Agency in Thane as I need to change this agency. The worst part of this agency there are 10 numbers on their book but most of the times these numbers are busy.