[Resolved]  Hp Gas — Double cylinder allotted, distributor is not giving it since 3 months

Address:

Rangareddy, Andhra Pradesh

Hi,

I have registered for Double Cylinder for my connection on November 16, 2010 and the registration number 1154. The cylinder was allotted by HP in january 2011. I have paid Rs. 1700.00 (full amount) in the month of january and the dealer said the cylinder will be issued in a week after preparing the registration document.
Since then I have been visiting the dealer every week, the dealer is postponing the issue of cylinder quoting various reasons like, the registration document is not yet prepared, the software package version has been changed and we are not well versed working on it, etc. I have even registered the complaints with HP Gas but they did not take any action.
This is really poor customer service from HP Gas.

Regards,
P. Bal Reddy
Consumer No 10280
Distributor SURYA GAS SERVICES (Code:[protected]
VIKARABAD, RR DISTRICT-501101.