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[protected]@hp.comYour case email was accepted. CASE_ID_NUM: [protected][protected]---...
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CASE_ID_NUM: [protected]
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[protected]Original Message[protected][protected]
From: [protected]@gmail.com
To: [protected]@hp.com
Sent: 8/25/2009 3:46:33 PM
Subject: poor service
we have purchased a note book computer(hp pavillion dv2762tx) on
24.7.2008, for my son(mr. akash) who is studying IIT, delhi. we have
purchased in delhi (bill attcahed ). it got problem when we are at home town
visakhapatnam.we have given in vizag service centre- micro care(reciept
attached). he refused to do service as per net warranty expired on april
2009. since delhi-purchased shop not responded well in phone. we have
urgently rushed to delhi and given in your service centre on 23.7.2009
(reciept
attached).also show room sent invoice fax to your delhi service centre. he
is
telling banglore office not cleared the case. and asking for 2 years xxtn of waaarnty.we facing your severe problem since more than a month.
please solve urgently
also please take action on micro care -your service centre(vizag)
an effected hp customer.
k Venkateswarlu
91- [protected]
[protected]
Aug 25 (3 days ago)
[protected]@hp.comLoading...Aug 25 (3 days ago)
Reply |[protected]@hp.com to me
show details Aug 25 (3 days ago)
Your case email was accepted.
CASE_ID_NUM: [protected]
[protected][protected][protected][protected]
Please retain this line in all replies: <CASE:[protected]>
[protected][protected][protected][protected]
[protected]Original Message[protected][protected]
From: [protected]@gmail.com
To: [protected]@hp.com
Sent: 8/25/2009 3:46:33 PM
Subject: poor service
we have purchased a note book computer(hp pavillion dv2762tx) on
24.7.2008, for my son(mr. akash) who is studying IIT, delhi. we have
purchased in delhi (bill attcahed ). it got problem when we are at home town
visakhapatnam.we have given in vizag service centre- micro care(reciept
attached). he refused to do service as per net warranty expired on april
2009. since delhi-purchased shop not responded well in phone. we have
urgently rushed to delhi and given in your service centre on 23.7.2009
(reciept
attached).also show room sent invoice fax to your delhi service centre. he
is
telling banglore office not cleared the case. and asking for 2 years xxtn of waaarnty.we facing your severe problem since more than a month.
please solve urgently
also please take action on micro care -your service centre(vizag)
an effected hp customer.
k Venkateswarlu
91- [protected]
[protected]
I have purchased a Laptop model dm1note book with TU1080 intel processor from M/S Lalith Infotech Vishakapatnam, which was supplied to me with a technician based at Yelamacnhili near Vishakaptanm. The Note book is preloaded with Win7OS for which recovery was not created by the technician. When I requested for partition of the hard disk he tried which led to OS corruption and system collapse. Later on he deleted all the partitions including the recovery partition and loaded a windows version available with him. I lodged a complaint with your complaint cell bearing No.[protected] dt.18.3.10
So far I have not received the recovery disks as most of my soft ware is not compatible with win7 OS I have been experiencing lot of difficulty. I want to know what I should do to change the OS to winxp platform so that all my soft ware starts working It is unfortunate that your service centre people at Vizag are unable to advise properly in the matter.
http://www.consumercomplaints.in/complaints/hp-redemption-cell-c142365.html
So far I have not received the recovery disks as most of my soft ware is not compatible with win7 OS I have been experiencing lot of difficulty. I want to know what I should do to change the OS to winxp platform so that all my soft ware starts working It is unfortunate that your service centre people at Vizag are unable to advise properly in the matter.
http://www.consumercomplaints.in/complaints/hp-redemption-cell-c142365.html
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I am kumar & Diploma in IT in 2005, system services all the problems & me are the computer & system services don't care in high energy my mobile no - 91-[protected].