[Resolved] HP India — Warranty Issue

rahul.singh.baghel

Address:

Chennai, Tamil Nadu

Under the warranty extension scheam of HP, i sent a demand draft worth INR 1133/- and the other mandatory documents to SOLUTIONS INTEGRATED MARKETING SERVICES PVT LTD on 2nd of JUNE 2012, DD number –“001162”[protected] – payable at New delhi. The payment of which has been accepted by solutions integrated marketing solutions. Still they did not provide me with the service and their Customer care service delayed it beyond proportions and now i cannot reclaim for the offer.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

asuriya

from Bengaluru, Karnataka

Dear sir
My name is A.Suriyanarayanan Propertitior of suriya computer actually I purchased HP Desktop system last year (19.11.2013) and I delivery to my client ASSISTANT DIRECTORY (HORTICULTURE )(CENTRAL PUBLIC WORK DEPARTMENT) now that system was problem my compliant NO is [protected] AND 28.10.14 the ENSURE SUPPORT SERVICE INDIA LIMITED Service Engineer came he told bios problem so need motherboard change but he also told that motherboard get RUST problem so he cannot change with warrant but that the client want to change with warrant so
what I will do ?Suppose they cannot change with warrant support client told will go to consumer court because HP company cannot give good quality of desktop warranty period motherboard get rust problem
I also attach that (ENSURE SUPPORT SERVICE INDIA LIMITED) SERVICE REPORT.I need to HP report my mail id is [protected]@gmail.com