[Resolved] Hp / Laptop — defect in laptop | |||
sir ,i purchased a laptop/notebook from lucknow bearing registration number(XP524PA/110-3165 TU) at serial number-(CNC0472L87) near about one month product defected and i go to service station of (HP) in lucknow enginer checked my notebook and said to me that your laptop is OK.again same problem is created six time i say to company that they change my laptop but they ignore me after runing piller to bottom applicant knock the kind door of my lord with hope to change my note book so please kindly direct to opposit party that they chage my not book because this note book has any big manufacturing deffect Manish kumar pandey 10/11 shivalic complex arawali marg indira nagar lucknow mobile no.[protected] [protected]@gmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
38%
Complaints
4974
Pending
0
Resolved
1860
View all 4974 HP India reviews & complaints
+91 80 2612 9000
+91 12 4234 6992
24, Salarpuria Arena, Adugodi, Hosur Road, Bangalore, Karnataka, India - 560030
View all HP India contact information
I M USING YOU LAPTOP PAVILION NOTE BOOK PRODUCT SERIAL NO 5CH3213F8 MODEL NO Q13382PA PURCHASE ON 30 SEP 2011 . ITS UNDER WARRANTY I M FACING TH EPROBLEM OF SPOTS ON LAPI SCREEN ( WHITE SPOTS ) . I MADE THE COMPLAINT ON 18 AUG 2012 CASE NO [protected] EXECUTIVE FROM SYSNET GLOBAL TECHNOLOGIES FROM OKHLA DELHI CAME TO MY OFFICE ROHINI TO CHECK THE NOTE BOOK HE TOOK PHOTOGRAPHS OF PROBLEM AND TOLD HE WILL CHANGE THE SCREEN ITS A TECHNICAL FAULT . NOW WHEN I CALLED HIM TO KNOW ABOUT THE STATUS HE TOLD THAT MY COMPLAINT HAS BEEN DECLINED BY THE COMPANY . THIS IS REALLY HOPE LESS STATEMENT BY A BIG COMPANY LIKE HP I RECEIVED THE BELOW MAIL ALSO FROM COMPANY
Dear Mr/Ms singh,
HP Case ID #: [protected]
STATUS: CASE IS CLOSED
Please note that if materials are being posted to you, this notification confirms that these materials have been ordered.
Product description: HP Pavilion dm1-3210au Entertainment Notebook PC Product number: QB382PA Serial number: 5CH1321358 Problem description: IN//MF/Standard (3BD)/CSR/dm1-3210AU/display Issues/
If you have any concerns regarding the closing of the support request in our systems, please don't hesitate to contact us using your usual phone number.
Use this portal for support under warranty or out of warranty:
http://h20564.www2.hp.com/portal/site/hpsc/public/scm/home
Use this portal if you have an HP support contract or HP Care Pack:
http://h20564.www2.hp.com/portal/site/hpsc
THIS IS REALLY I CANT UNDERSTAND I REQUEST YOU KINDLY LOOK INTO THE MATTER AND DO THE NEED FUL AS I THINK FROM THE COMPANY LIKE HP
KINDLY FIND THE ATTACHED IMAGES OF SCREEN PROBLEM SO LET ME KNOW WHAT IS OUR FAULT IF WE PURCHASE HP
THANKS & REGARDS
ANAND SINGH
[protected]
singh.[protected]@galioindia.com