[Resolved]  Hp / Laptop — Under warranty wants money to repair

Address:

North Delhi, Delhi

Sir,
I have a Laptop of HP company .Which was in under warranty and my screen of laptop is not working properly when I ask them to repair it so they asking a amount of money so how i can buy a new part of that faulty laptop but I request them please dont repair my laptop when I gave you the whole amount of money which is equal to the cost of new . then they saying we are not repairing we are replacing that one. when i ask the old part of my laptop then they are saying we cant gave you back ......

"My question is "-----When I gave him a whole amount of money why they are not giving back my older faulty part of my laptop."


regards
Pradeep Yadav
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