HP Laserjet P1005 — TONER CARTIAGE

We had purchased the printer. PRODUCT NAME - HP LASERJET P1005, having SERIAL NO. – VNC3N30826 and the complaint was : The printer could not print properly. then: The printer was replaced by your Guwahati service centre, the details of the replaced printer is as follows;PRODUCT NAME – HPLASERJET P1006, SERIAL NO: VNC5710176.
Now that the cartiage is not printing at the centre. We belive that the cartiage was misused or repalced .
We are informed by your guwahati service centre that the introductory toner cartiage suppled with the purchase of the new printer holds less ink. Hence get a new cartiage.

LET HP INDIA CLARIFY WHETHER THE ORIGINAL CARTIAGE SUPPLIED HAVE LESS INK COMPARED WITH THE TONER SOLD SEPERATELY. AND IS THE CUSTOMER INFORMED OF THIS FACT.
Regards
pradeep