[Resolved]  HP LPG — Delivery booking getting rejected

Dear Sir,

I am bringing this to your notice on behalf of my Mother, Monowara Khatun on whose name we are a customer of HP LPG domestic supply bearing consumer no. 604855.

I always booked our LPG through your automated fault booking facility. But of late we are noticing that our gas supply agency, Ms Tap Trisha(ph no.[protected] is rejecting our booking stating that we have not recd any booking or your booking is being cancelled. Even mentioning the date of booking & booking no. he shot back(in rude pitch voice) that "How will we know that you have booked"?
We again need to book freshly & thus delaying our receiving of the same resulting in that we run out of gas for some days.

So Sir, I earnestly request you to pls STOP your automated booking facility or ask the gas Agency to accept the same. Since no communication flows from your end, we never come to know that previous booking doesn't exists. Only after waiting for 12-15 days, when I contact them, we are being informed the same to our utter dismay.

Hope you will take this up seriously with the Gas Agency, or else we have think twice about being a royal customer of HP LPG.

Thanking you in anticipation.

Regards...
Sajjad Ali Mondal
[protected].