[Resolved]  HP Pavilion DM4 1024TX Laptop — Rip off by HP by giving refurbished laptop instead of new one

Address:

Bangalore, Karnataka

I have been ripped off by HP when I bought a new HP Pavilion DM4 1024tx laptop from retailer TATA CHroma in Eva Mall Brigade Road , Bangalore

The unit given to me was a refurbished one which I came to realize after seeing traces of internet usage on the laptop prior to me logging in the first time. On testing , I came to know that the battery was a dated one ( mfg date is Jan 2010 whereas the box details july 2010 of assembly date). And every basic part of the laptop was faulty...display flickering, no sound etc. Battery drained in 45 minutes flat. When I contacted TATA Chroma i was told they are not responsible and that I must goto HP Serive centre.


I went to HP service centre twice ( first time i was turned back) and the second time despite my 1 hour explanation that people are repeatedly putting 'battery not charging' as my complaint. As if it was like a planned move or even as if they were expecting me there. It is now 3 weeks and still I do not have any response from HP or their service center.


This is a case of outright crime by HP and their retailing partners. Needless to say you are warned of this HP operation existing in Bangalore and would be a complete fool even if you look at HP Laptop as an option to buy. JUST NEVER BUY HP LAPTOPS ! They are openly looting people.


But I am writing to seek info if anyone else has undergone similar experience by HP and their support service center? Because I am collecting all people who have been victimized by HP so that we can call make a collectively affront and expose HP in mass media. I have already collected about a dozen people so far. In case you would like to join this fight against HP kindly mail me at [protected]@yahoo.com I am based in Bangalore and would willingly lead this initiative against HP


regards,
Dear Beavis