I purchased my system from Jamshedpur in April 2007. Since then, within 1st 6 months i had to take it to bangalore service center (indiranagar) as it refused to turn on. They said they replaced the LCD system. It was taken again in 2008 march and mainboard was replaced. Then again dvd was replaced and after that warranty was over. Now yet again it broke out. Service people say again motherboard replacemnt required and would cost around Rs. 20, 000/-.
I told them i am coming there for more than 3 times but they said they cant do anything about that. They replaced the board and yet again i need to pay another 20k. I purchased laptop for Rs. 60, 000/- and still i have to spend so much despite being an hp product. Then whats the use of spending so much considering a good brand as hp. I am totally dis-satisfied by hp product and their service quality (at that center atleast). Was this information helpful? |
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