[Resolved]  HP Printer — service center said they don't have parts

Address:Ludhiana, Punjab

i hv buy a printer eq709 made of hp company . i hv a problem with that i send my printer to service center on[protected] & today is 25/06-2010. they did not solve my problem .they said they dont hv parts.one enginner who is seems newly appointed tell me ur machine which cost appx..15000 is now a useless. they never call me abt the status of printer . please think before u buy a hp printer ...& my printer is just 6 month old....................i will never buy hp product in future.....................my name is rahul & my email id is [protected]@gmail.com......
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

they once given me esttimated later sayes we have no partes
From: PRAKHAR AGARWAL <[protected]@yahoo.com>
To: [protected]@hp.com

Subject: complent for hp c 4688 by - ranjeet agarwal hindustan xerographic system 8, nagar palika market near nawab gate rampur






From: PRAKHAR AGARWAL <[protected]@yahoo.com>
To: [protected]@hp.com
Sent: Mon, 11 October, 2010 1:00:34 PM
Subject:


Dear kaushik,
I purchase two printer 2235 on 2 sep 2009 and these printer are failed in april 2010 i go to service centre moradabad he says that you print about 5000 thousand print so the varante is avoid than i go back and purchase new printer c4688- on 24 april 2010 after two or three months c4688 is failed i again go to service centre he treat by guming sheet and give me . now c4688 are total failed to picup paper he says company change and want to give c 6388 printer, who failed in market and which sale by company please tell me what company chet me or or company srve me our scrap why?
please give a succesfull printer to see your rapo.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HP India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    4974
    Pending
    0
    Resolved
    1860
    HP India Phone
    +91 80 2612 9000
    +91 12 4234 6992
    HP India Address
    24, Salarpuria Arena, Adugodi, Hosur Road, Bangalore, Karnataka, India - 560030
    View all HP India contact information