[Resolved]  HP Printer — Poor customer service

Address:Pune, Maharashtra

I went to buy a All in one HP printer. There was no one to help in Croma Store. I had to call someone for my help and check the products. The executive was not at all interested. I asked if they have 2050 model which i was interested in. He simply refused. Then i asked him if they have a price catalogue or price list from HP, he again refused it. Croma is selling HP 1050 at a higher price than market. Other Dealers are selling the same all in one 1050 model for an MRP of 3900/- where as Croma is selling it for 4899/-. I dont know how CROMA can sell it for a higher price than MRP. Why HP or Consumer complaint forum dont have regular checks to keep a control on such dealers. Its not only leading to bad name for CROMA but HP is also not getting customers due to this.
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Aug 13, 2020
Complaint marked as Resolved 
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COMPLAIN AGAINST HP CUSTOMER CARE
i, sri surajit dhar, residing at 54 muralidhar pally, sodepur, kolkata-700110, faced problems in my hp printer from dt 8/01/11 & lodged complain to their toll free no. but no response has yet been received from their end. my complain no was 35754. details of my printer which was purchased on 21/01/10 from lalani group( lalani infotech ltd, 1a, khetra das lane/25, ganesh chandra avenue, kol-700 012) are as follows...

PRINTER MODEL NAME: HP LESSER JET MFP 1005
PRODUCT NO. CB376A
SERIAL NO: CNG99D28WK

my phone no is [protected]. please give me advise...
Dear sir,
We have a complaint of Hp officet printer J3608.The complaint is printing is not coming properly .Plz sent a persons for service .


Thank You,
ASHUTOSH CHAUBE
MUHAL-KHANDIYA, CHARKHARI
POST-CHARKHARI
DISTRICT-MAHOBA
UTTAR PRADESH
INDIA
PIN NO-210421
Ph no [protected]
Dear sir,
We have a complaint of Hp 1050 printer.The complaint is printing is not coming properly .Plz sent a persons for service .


Thank You,
Pradeep Kumar Choudhary
1/2901 Jai Prbha Nagar Near Labour Colony
Kapda Mill Road Post Sardha Nager
Saharanpur {247001} U.P
[protected], [protected]
Email- reporter.[protected]@gmail.com
HP Deskjet1460 installed at 3rd floor, old K.G. Building in the office of the CMMBI ER has not been working since last week.
V.K.MANI, SR. M.M. (DOCK) E.R at OLD K G BUILDING KOLKATA-1 MOB . NO [protected]

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