[Resolved] Hp — WORST AFTER SALES SERVICE

vinayak_lak

from Karad, Maharashtra

Address:

Pune, Maharashtra

Purchased HP desktop which is not operational since from purchase (almost 5 weeks). Engineer visited after several follow up and concluded to replace power supply unit after 15 days of complaint loging to HP support. Then even after so many mails and calls no responce and even nobody is answering the complaint status. At last received a quotation after 35 days and again with a delivery condition of one week after order. Desktop is under warranty so no question of buying the spares but again further no any responce from HP. Even surprised to see such kind of slow responce from the fortune 500 company like HP. If they are not able to supply the spares even after 5 to 6 weeks then why they are selling the systems in market. Till date system is down

This is worst experience in my life and recommand others to take a note of the same before buying any HP product.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

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HP — Worst Service

I, K Raju bearing consumer number-6o5148 at Dashmesh Gas Service, Sion Mumbai (dealer code-132080). It's a regular that in spite of booking the cylinder is always not delivered late irrespective of many reminders. Today its 15 October 2008, I have been calling and booking since 10th September 2008, but it is yet to come.

Complainant4436429

from Bengaluru, Karnataka

hiii
Ihadpurchased the HP NOTEBOOK dv 9000, it was workin absolutely fine, but der was some problm with d hinges of the screen, when i had taken it to the service centre i got the information tat the whole LCD has to be replaced, but its almost 2MONTTHS passed i hav handedover my notebook to the service guy, but til now i hav got no good
responce from d service centre n the service guy, n not even the screen has been replaced

IS THIS THE SERVICE OF HP ????

Sal Camp

I fully agree - HP in Turkey have offered the worst service as well - they need to take a good look at their customer service role - it's been 2 months since we handed our new 6 month old pc in for service and we're still waiting for the part to arrive!

sumeetojha

the battery of my compaq presario cq40-425TU is in bad condition which is not getting charged. i complained it in HP service centre but they did not corrected it and deceived my by keeping it for 14 days to elapse my warranty period . i recommend all the people who want to buy laptops in the future that "never buy a compaq laptop". And i also want justice in this regard.

Jayeshpopat

from Delhi, Delhi

HP After Sales Service is too bad.
I suggest dont buy any HP Product,