[Resolved] HSBC Bank Credit Card — Settelment of Account. | |||
Dear Sir/Madam, I have an HSBC Bank credit card,(credit card number-[protected]),from last few years, i maintained my transactions and payments reguler in last few years but from last few months from when i lost my job i am paying the minimum amount regularly, but now i am anable to pay the intrest and all the charges from the company, thatswhy i asked them for the settelment option, i want to pay this amount in EMI, i reqesting them for this from last few days but they are not listning me and giving me falls commitment that you first make your minimum amount due then you can go for the settelment and someone telling me that you cant go for the settelment if someone telling you that after paying minimum due you can do settelment then its a falls commitment if you will get such types of calls then you can put the comlplaint on this side, Again and again i am getting this falls commitment calls from [protected]/[protected]/[protected]/[protected]/[protected], numbers hundred time in one day, They disturbing me with calling again and again, please give me solution for this matter and secondly requsting HSBC Credit card department to please give me settlment option and allow me to pay the amount in few EMI. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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![Hongkong & Shanghai Banking Corporation [HSBC] Phone](/img/bn/phone.svg "Hongkong & Shanghai Banking Corporation [HSBC] Phone"){kind=small}
+91 22 6680 0001
+91 22 6666 8890
+91 22 2263 6666
![Hongkong & Shanghai Banking Corporation [HSBC] Website](/img/bn/www.svg "Hongkong & Shanghai Banking Corporation [HSBC] Website"){kind=small}
![Hongkong & Shanghai Banking Corporation [HSBC] Address](/img/bn/location.svg "Hongkong & Shanghai Banking Corporation [HSBC] Address"){kind=small}
52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400001
This is the E-mail address where you should send your full complaint to Mr Gannesh Bharaadhwaj, he is head of personal Banking in India. [protected]@hsbc.co.in If he will not help you please contact me and I will help you.
I once again attended AGM on the 27 of May 2011 where again I raised my concern about HSBC India and its behaviour towards their customers.
You may first like to go to HSBC AGM, go to questions and answers 40:11 min's in then go to Resolutions 19:02 min's in. As you will see Mr Flint could not get his facts right or was he misleading shareholders or was this just another weakness by the Chairman. The information the Chairman gave about customers complaints in India was not totally true.
http://www.thomson-webcast.net/uk/dispatching/?event_id=eca849a680d030eb64ea1277...⇄
The Chairman stated that is was a invidious irritation to customers when they were registered on CIBIL.
It is not an invidious irritation, it prevents a person from borrowing from any other lender, it has a very serious impact on that person and their lives.
So did the Chairman trivialise their complaints or was he trying to belittle the complainants in India?
Is this Chairman just ignorant to what it means when a person is registered on CIBIL or did the Chairman deliberately give false and misleading information to shareholders and the AGM. ? YOU DECIDE
I did come to India last September and had a meeting with Mr Davis the CEO of HSBC India about their behaviour towards their customers.
Kind regards
Michael
Mobile: 0044 [protected]
E-mail: [protected]@aol.com