[Resolved]  HSBC — Complaining on Outstanding payment on HSBC Credit Card

Hi,
My name is Sanith Erankandy, i am from pune. I am holding an HSBC credit card, which i have not used since May 2008. I was being charged for not using that credit card which i was not aware of. Because when i got the card i was told this is free of cost and no additional or anual charges will charged to me. Previously i had one more HSBC credit card which got expired after that they had sent me this card which i didnt even ask for, for which i am being harassed because i am not using it. Now after 10 months HSBC calls up from [protected] and says i have an outstanding amount of Rs 6000 because i wasnt using the card and they closed my account in sept 2008. I tried calling the local number that i had, to enquire and complain about the same at [protected]. After calling this number one of the representative said they dont have the details and need to contact the collection office. They then gave me the collection office number [protected], i called up at the collection office number and the representative said that she cant help and i need to call the billing person named PRAMOD and gave his number [protected]. I tried a lot but nobody responded. I want to get rid of this card, please advice how we can complain about this situation and get it resolved.
Please contact me at [protected]@gmail.com.

Thanks,
Sanith