HSBC Credit Card — account closed still getting credit card statement showing more than 2300 RS amount due | |||
Hi, I had a HSBC credit card. on June 23rd i got mail + call from HSBC that they are closing my credit card account because of some company policies. After that at month end i got Card statement with annual fee for this year. When i called customer care and asked about it he said he is reverting charged amount. But this month i got new credit card statement with annual fee + late payment charges ! Now when i again called customer cars he said your charges are already reverted but statement was generated before that. But hen i asked for a mail for confirmation. He said he can’t do that. Every time they saying my account is closed but still why i am getting credit card statement with some amount due? Also the last statement (one which got after account closed) was sent to me by POST and not via e-mail! (All statements were sent by e-mail before) Was this information helpful? | |||
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52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400001
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